Refund Policy

Money Back Guarantee

We offer a 100% refund guarantee on all orders where you request a refund within 14 days of any purchase. We hope you will love everything that you order from us but if something isn’t quite right, you have 14 days to request a refund under our Money Back Guarantee refund policy. All other cases have to be reviewed by the customer support team, and a decision is made on a case by case basis.

To request a refund, please contact the customer support team.

Email: [email protected]

Phone: +44 20380 78665

Customer support is open Monday to Friday from 09.00 AM – 05.00 PM and will do our best to guide you and answer your questions within 12 hours on weekdays and we are closed in the weekends.